Exhibitions > CRM for Travel
| Information about exhibition | |
| Exhibition: | CRM for Travel |
| Dates: | 2008-05-20 - 2008-05-21 |
| Country, city: | Great Britain, London |
| Period of the carrying out: | annual |
| Place: | Business Design Centre |
| Organizer: | View contact data |
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The European travel industry is maturing and growth is slowing down. The best hope of success is an optimized CRM strategy and increased customer retention. Segmenting the market, appealing to the right customer at the right time and providing a better customer experience than your competitors are the key to enhanced profitability in today's highly competitive marketplace. At this inaugural event you will be able to hear from successful travel companies, benchmark your strategy and plan your CRM strategy for the future. Attend this event and find out: * Understand the real meaning of CRM and how it is changing into Customer Experience Management * Engage your customers through personalisation, customisation and relevance * Retain customers and boost revenue * Optimise your site so it appeals to your most valuable customers * Discover how to integrate CRM with Pricing and RM to serve your price conscious customer * Learn best practices for implementing and managing your loyalty programs * Deliver your brand promise in a multi-channel environment and build loyalty |